:root{
  --brand:#006AD9; --brand-hover:#005BBB; --brand-50:#E8F2FF; --brand-ink:#0B4F9C;
  --ink:#1F1F1F; --ink-2:#3D4350; --muted:#5F6672; --line:#E4E6EA; --line-2:#D5D9E0;
  --canvas:#F4F5F7; --panel:#FFFFFF; --pane:#FAFBFC; --hover:#EEF0F3;
  --red-bg:#FDECEC; --red:#A3261B; --amber-bg:#FFF4E0; --amber:#7A4300; --green-bg:#EAF7EF; --green:#17663A;
  --note-bg:#FFF8E1; --note-line:#EED595; --note-ink:#6E4500;
  --radius:8px; --radius-lg:12px;
  --skel-a:#EDEFF2; --skel-b:#F6F7F9;
  --row-h:92px;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:Inter,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;font-size:14px;line-height:20px;color:var(--ink);background:var(--canvas);-webkit-font-smoothing:antialiased}
button{font:inherit;color:inherit;background:none;border:0;padding:0;cursor:pointer}
button:disabled{cursor:not-allowed;opacity:.55}
input,textarea{font:inherit;color:inherit}
.ic{fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none;display:block}
.ic.filled{fill:currentColor}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
:focus-visible{outline:2px solid var(--brand);outline-offset:2px;border-radius:6px}
.only-mobile{display:none!important}
.spin{animation:spin .9s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* skeleton shimmer: same footprint as the real content so nothing jumps when data arrives */
.skel{background:linear-gradient(90deg,var(--skel-a) 25%,var(--skel-b) 37%,var(--skel-a) 63%);background-size:400% 100%;animation:shimmer 1.3s ease infinite;border-radius:6px}
@keyframes shimmer{0%{background-position:100% 0}100%{background-position:0 0}}
@media (prefers-reduced-motion:reduce){.skel,.spin,.dots i{animation:none}}

/* ── top bar ── */
.app{height:100vh;display:flex;flex-direction:column}
.top{height:56px;flex:none;display:flex;align-items:center;gap:12px;padding:0 12px;background:var(--panel);border-bottom:1px solid var(--line);position:relative;z-index:5}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px;letter-spacing:-.01em}
.tenant{display:flex;align-items:center;gap:6px;height:36px;padding:0 10px;border:1px solid var(--line);border-radius:var(--radius);font-size:13px;font-weight:500;max-width:280px}
.tenant:hover{background:#F4F6F9}
.tenant span:first-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.gsearch{flex:1 1 280px;max-width:560px;display:flex;align-items:center;gap:8px;height:36px;padding:0 10px;border-radius:var(--radius);background:var(--canvas);color:var(--muted);text-align:left}
.gsearch:hover{background:#ECEEF2}
.gsearch .ph{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
kbd{font-family:inherit;font-size:11px;line-height:16px;padding:0 5px;border:1px solid var(--line-2);border-radius:4px;background:var(--panel);color:var(--muted)}
.top-right{margin-left:auto;display:flex;align-items:center;gap:6px}
.conn{display:flex;align-items:center;gap:8px;height:32px;padding:0 10px;border-radius:999px;font-size:13px;font-weight:500;white-space:nowrap}
.conn.ok{background:var(--green-bg);color:var(--green)}
.conn.warn{background:var(--amber-bg);color:var(--amber);padding-right:6px}
.conn.bad{background:var(--red-bg);color:var(--red);padding-right:6px}
.conn .retry{height:24px;padding:0 8px;border-radius:999px;background:#fff;font-size:12px;font-weight:600;color:inherit}
.demo-btn{display:flex;align-items:center;gap:6px;height:32px;padding:0 10px;border:1px dashed #9AA4B2;border-radius:999px;font-size:12px;font-weight:600;color:var(--ink-2);background:#F7F8FA}
.demo-btn:hover,.demo-btn.on{border-color:var(--brand);color:var(--brand-ink);background:var(--brand-50)}
.iconbtn{width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius);color:var(--ink-2);position:relative;flex:none}
.iconbtn:hover{background:var(--hover)}
.iconbtn.sm{width:30px;height:30px}
.iconbtn.on{background:var(--brand-50);color:var(--brand-ink)}
.badge{position:absolute;top:2px;right:1px;min-width:18px;height:18px;padding:0 4px;border-radius:999px;background:#D92D20;color:#fff;font-size:11px;font-weight:700;line-height:18px;text-align:center}
.me{display:flex;align-items:center;gap:8px;height:40px;padding:0 8px 0 4px;border-radius:10px}
.me:hover{background:var(--hover)}
.avatar{border-radius:999px;display:inline-flex;align-items:center;justify-content:center;font-weight:700;flex:none}
.me-name{display:flex;flex-direction:column;line-height:16px;text-align:left;white-space:nowrap}
.me-name b{font-size:13px}.me-name small{font-size:12px;color:var(--muted)}

/* ── shell ── */
.body{flex:1;min-height:0;display:flex;position:relative}
.rail{width:64px;flex:none;display:flex;flex-direction:column;background:var(--panel);border-right:1px solid var(--line);min-height:0}
.rail-scroll{flex:1;min-height:0;overflow-y:auto;scrollbar-width:none;display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0;
  background:linear-gradient(var(--panel) 30%,rgba(255,255,255,0)) top/100% 24px no-repeat local,linear-gradient(rgba(255,255,255,0),var(--panel) 70%) bottom/100% 24px no-repeat local,radial-gradient(farthest-side at 50% 0,rgba(15,23,42,.14),transparent) top/100% 8px no-repeat scroll,radial-gradient(farthest-side at 50% 100%,rgba(15,23,42,.14),transparent) bottom/100% 8px no-repeat scroll}
.rail-scroll::-webkit-scrollbar{display:none}
.rail-foot{flex:none;display:flex;flex-direction:column;align-items:center;padding:6px 0 8px;border-top:1px solid var(--line)}
.rail-btn{width:56px;min-height:56px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;border-radius:10px;color:#4A5160;font-size:10px;line-height:12px;font-weight:600;position:relative;flex:none;text-align:center;padding:4px 2px}
.rail-btn:hover{background:var(--hover)}
.rail-btn.on{background:var(--brand-50);color:var(--brand-ink)}
.rail-btn .count{position:absolute;top:4px;right:6px;min-width:16px;height:16px;padding:0 4px;border-radius:999px;background:var(--brand);color:#fff;font-size:10px;line-height:16px}

/* secondary navigation: long lists scroll inside, section headers stick, shadows hint at more */
.nav{width:232px;flex:none;display:flex;flex-direction:column;min-height:0;background:var(--pane);border-right:1px solid var(--line)}
.nav[hidden]{display:none}
.nav-head{display:flex;align-items:center;gap:2px;padding:12px 8px 8px 16px;flex:none}
.nav-head h2{margin:0;flex:1;font-size:16px;line-height:24px}
.nav-search{margin:0 10px 6px;display:flex;align-items:center;gap:8px;height:34px;padding:0 10px;border:1px solid var(--line);border-radius:var(--radius);background:var(--panel);color:var(--muted);flex:none}
.nav-search:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px rgba(0,106,217,.12)}
.nav-search input{flex:1;min-width:0;border:0;outline:0;background:transparent;font-size:13px;color:var(--ink)}
.nav-scroll{flex:1;min-height:0;overflow-y:auto;padding:0 8px 16px;
  background:linear-gradient(var(--pane) 30%,rgba(250,251,252,0)) top/100% 28px no-repeat local,linear-gradient(rgba(250,251,252,0),var(--pane) 70%) bottom/100% 28px no-repeat local,radial-gradient(farthest-side at 50% 0,rgba(15,23,42,.13),transparent) top/100% 8px no-repeat scroll,radial-gradient(farthest-side at 50% 100%,rgba(15,23,42,.13),transparent) bottom/100% 8px no-repeat scroll;background-color:var(--pane)}
.nav-sec{position:sticky;top:0;z-index:1;margin:0 -8px;padding:12px 18px 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);display:flex;align-items:center;justify-content:space-between;background:var(--pane)}
.nav-sec button{display:flex;align-items:center;gap:4px;font:inherit;letter-spacing:inherit;text-transform:inherit;color:inherit}
.nav-row{width:100%;display:flex;align-items:center;gap:10px;height:36px;padding:0 6px 0 10px;border-radius:var(--radius);text-align:left;color:var(--ink);font-weight:500;position:relative}
.nav-row:hover{background:#EEF1F5}
.nav-row.on{background:var(--brand-50);color:var(--brand-ink);font-weight:700}
.nav-row .lbl{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nav-row .num{font-size:12px;font-weight:600;color:var(--muted)}
.nav-row.on .num{color:var(--brand-ink)}
.nav-row.sm{height:32px;font-size:13px}
.nav-row.indent{padding-left:36px;color:var(--ink-2)}
.nav-row mark{background:#FFE58F;color:inherit;border-radius:3px;padding:0 1px}
.pin{width:26px;height:26px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;color:var(--muted);opacity:0}
.nav-row:hover .pin,.pin:focus-visible,.pin.on{opacity:1}
.pin.on{color:#C27C0E}
.pin:hover{background:#E2E6EC}
.nav-empty{padding:24px 12px;color:var(--muted);font-size:13px;text-align:center}

/* ── conversation list with virtual rows ── */
.list{width:320px;flex:none;display:flex;flex-direction:column;min-height:0;background:var(--panel);border-right:1px solid var(--line)}
.list[hidden],.thread[hidden],.ctx[hidden],.page[hidden]{display:none}
.list-head{display:flex;align-items:center;gap:4px;padding:12px 10px 8px 16px;flex:none}
.list-head h2{margin:0;flex:1;min-width:0;font-size:16px;line-height:24px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.list-head h2 span{font-weight:500;color:var(--muted)}
.viewpick{display:inline-flex;align-items:center;gap:6px;height:32px;margin-left:-6px;padding:0 6px;border-radius:var(--radius);font-size:16px;font-weight:700;max-width:100%}
.viewpick:hover{background:var(--hover)}
.viewpick span{font-weight:500;color:var(--muted)}
.sortbtn{height:30px;display:inline-flex;align-items:center;gap:4px;padding:0 8px;border-radius:var(--radius);font-size:13px;color:var(--ink-2)}
.sortbtn:hover{background:var(--hover)}
.lsearch{margin:0 12px 8px;display:flex;align-items:center;gap:8px;height:34px;padding:0 10px;border:1px solid var(--line);border-radius:var(--radius);color:var(--muted);flex:none}
.lsearch:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px rgba(0,106,217,.12)}
.lsearch input{flex:1;min-width:0;border:0;outline:0;background:transparent;font-size:13px;color:var(--ink)}
.chips{display:flex;gap:6px;padding:0 12px 10px;overflow-x:auto;scrollbar-width:none;flex:none}
.chips::-webkit-scrollbar{display:none}
.chip{flex:none;height:28px;display:inline-flex;align-items:center;gap:4px;padding:0 8px 0 10px;border:1px solid var(--line);border-radius:999px;font-size:12px;font-weight:600;color:var(--ink-2);background:var(--panel)}
.chip:hover{border-color:#B9C2CF}
.chip.on{background:var(--brand-50);border-color:#BFD6F5;color:var(--brand-ink)}
.sync{margin:0 12px 8px;display:flex;align-items:center;gap:8px;padding:6px 10px;border-radius:var(--radius);font-size:12px;flex:none}
.sync.warn{background:#FFF8EC;color:var(--amber)}
.sync.bad{background:var(--red-bg);color:var(--red)}
.list-meta{padding:0 16px 6px;font-size:12px;color:var(--muted);flex:none;display:flex;align-items:center;gap:6px}
.vwrap{position:relative;flex:1;min-height:0}
.vlist{position:absolute;inset:0;overflow-y:auto;overscroll-behavior:contain}
.vspace{position:relative}
.vrow{position:absolute;left:8px;right:8px;height:88px}
.conv{width:100%;height:88px;display:flex;gap:10px;padding:10px;border-radius:10px;text-align:left;overflow:hidden}
.conv:hover{background:#F2F5F9}
.conv.on{background:#EAF2FF}
.conv.fresh{animation:fresh 1.6s ease}
@keyframes fresh{0%{background:#FFF4CC}100%{background:transparent}}
.av-wrap{position:relative;flex:none}
.ch-badge{position:absolute;right:-3px;bottom:-3px}
.conv-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.conv-line{display:flex;align-items:baseline;gap:8px}
.conv-line.mid{align-items:center}
.conv-name{flex:1;min-width:0;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv.unread .conv-name{font-weight:700}
.conv-time{font-size:12px;color:var(--muted);white-space:nowrap}
.conv.unread .conv-time{color:var(--brand);font-weight:700}
.conv-prev{flex:1;min-width:0;font-size:13px;color:#4A5160;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv.unread .conv-prev{color:var(--ink)}
.conv-prev .draft{color:#B54708;font-weight:600}
.conv-tags{display:flex;gap:4px;margin-top:2px;overflow:hidden}
.pill{display:inline-flex;align-items:center;gap:4px;height:20px;padding:0 6px;border-radius:6px;font-size:11px;font-weight:600;white-space:nowrap;flex:none}
.pill.red{background:var(--red-bg);color:var(--red)}
.pill.amber{background:var(--amber-bg);color:var(--amber)}
.pill.grey{background:#F1F3F5;color:var(--ink-2)}
.pill.snoozed{background:#EEF0FF;color:#3B3FA0}
.pill.label{background:#F3EEFF;color:#4E2A9E}
.pill.inbox{background:#F1F3F5;color:var(--ink-2);font-weight:500;max-width:150px;overflow:hidden;text-overflow:ellipsis;flex:0 1 auto}
.pill.sample{background:#FFF1D6;color:#7A4300}
.unread-count{min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--brand);color:#fff;font-size:11px;font-weight:700;line-height:18px;text-align:center}
.skel-row{height:88px;display:flex;gap:10px;padding:10px}
.skel-row .a{width:40px;height:40px;border-radius:999px}
.skel-lines{flex:1;display:flex;flex-direction:column;gap:8px;padding-top:2px}
.newpill{position:absolute;top:8px;left:50%;transform:translateX(-50%);z-index:3;display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 12px;border-radius:999px;background:var(--brand);color:#fff;font-size:12px;font-weight:600;box-shadow:0 6px 18px rgba(0,106,217,.3)}
.state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:40px 24px;text-align:center;color:var(--muted);font-size:13px}
.state .ico{width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;background:#F1F3F5;color:var(--ink-2)}
.state b{color:var(--ink);font-size:14px}
.state.err .ico{background:var(--red-bg);color:var(--red)}
.rowerr{height:88px;display:flex;align-items:center;justify-content:center;gap:8px;color:var(--red);font-size:13px}

/* ── thread ── */
.thread{flex:1;min-width:0;display:flex;flex-direction:column;background:var(--panel);container-type:inline-size;container-name:thread}
.th-head{display:flex;align-items:center;gap:8px;padding:10px 12px 10px 20px;border-bottom:1px solid var(--line);min-height:57px}
.th-who{flex:1 1 auto;min-width:120px;display:flex;align-items:center;gap:10px}
.th-who h1{margin:0;font-size:16px;line-height:22px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.th-sub{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden}
.th-actions{display:flex;align-items:center;gap:6px;flex:none}
.btn{height:32px;display:inline-flex;align-items:center;gap:6px;padding:0 10px;border:1px solid var(--line);border-radius:var(--radius);background:var(--panel);font-size:13px;font-weight:600;white-space:nowrap}
.btn:hover{background:#F4F6F9}
.btn.primary{border-color:transparent;background:var(--brand);color:#fff}
.btn.primary:hover{background:var(--brand-hover)}
.btn.icon{width:32px;padding:0;justify-content:center}
.seg{display:inline-flex;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.seg button{width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;color:var(--ink-2)}
.seg button+button{border-left:1px solid var(--line)}
.seg button:hover{background:#F4F6F9}
.viewing{display:inline-flex;align-items:center;gap:6px;height:28px;padding:0 8px 0 4px;border-radius:999px;background:var(--canvas);font-size:12px;color:var(--ink-2);white-space:nowrap}
.dot{width:8px;height:8px;border-radius:999px;flex:none}
.lbl-short{display:none}
@container thread (max-width:760px){
  .viewing .txt,.assignee-name{display:none}
  .viewing{padding-right:4px}
  .lbl-long{display:none}.lbl-short{display:inline}
}
@container thread (max-width:600px){
  .th-actions .seg,.th-actions .snooze-btn{display:none}
  .composer .hint .txt{display:none}
}
@container thread (max-width:480px){
  .th-actions .status-btn{display:none}
  .th-actions .btn.primary{width:36px;padding:0;justify-content:center}
  .th-actions .btn.primary .lbl-short{display:none}
}
.summary{display:flex;gap:10px;align-items:flex-start;padding:10px 20px;background:#F5F9FF;border-bottom:1px solid #E1ECFB;font-size:13px;color:#1F2A3D}
.summary p{margin:0;flex:1}
.linkbtn{height:26px;display:inline-flex;align-items:center;gap:4px;padding:0 8px;border-radius:6px;color:var(--brand-ink);font-size:12px;font-weight:600;white-space:nowrap}
.linkbtn:hover{background:var(--brand-50)}
.linkbtn.red{color:var(--red)}
.linkbtn.red:hover{background:var(--red-bg)}
.msgs-wrap{flex:1;min-height:0;position:relative}
.msgs{position:absolute;inset:0;overflow-y:auto;padding:8px 20px 16px;display:flex;flex-direction:column;overscroll-behavior:contain;outline:none}
.msgs-inner{margin-top:auto}
.msgs-pill{position:absolute;left:50%;bottom:12px;transform:translateX(-50%);z-index:3;display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 12px;border-radius:999px;background:#1F2430;color:#fff;font-size:12px;font-weight:600;box-shadow:0 8px 20px rgba(15,23,42,.25)}
.msgs-pill.blue{background:var(--brand)}
.day{display:flex;align-items:center;gap:12px;margin:16px 0 10px;color:var(--muted);font-size:12px;font-weight:600}
.day::before,.day::after{content:"";flex:1;height:1px;background:#E8EAEE}
.unread-sep{display:flex;align-items:center;gap:12px;margin:12px 0;color:#C2410C;font-size:12px;font-weight:700}
.unread-sep::before,.unread-sep::after{content:"";flex:1;height:1px;background:#F5B48A}
.begin{display:flex;flex-direction:column;align-items:center;gap:4px;margin:8px 0 4px;color:var(--muted);font-size:12px}
.older{display:flex;flex-direction:column;gap:10px;padding:8px 0}
.sys{display:flex;justify-content:center;margin:6px 0 12px}
.sys span{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;background:var(--canvas);color:#4A5160;font-size:12px}
.row{display:flex;align-items:flex-end;gap:8px;margin:4px 0}
.row.out{justify-content:flex-end}
.stack{max-width:min(78%,560px);display:flex;flex-direction:column;gap:3px;align-items:flex-start}
.row.out .stack{align-items:flex-end}
.bubble{padding:8px 12px;border-radius:14px 14px 14px 4px;background:#F1F3F5;overflow-wrap:anywhere;white-space:pre-wrap}
.row.out .bubble{border-radius:14px 14px 4px 14px;background:var(--brand-50);color:#0B2E59}
.row.out.other .bubble{background:#E9F7F4;color:#0C4A40}
.row.sending .bubble,.row.queued .bubble{opacity:.6}
.row.failed .bubble{background:#FFF4F2;border:1px solid #F3B8AE;color:#5A1A12}
.meta{font-size:12px;color:var(--muted);display:inline-flex;align-items:center;gap:4px}
.meta.red{color:var(--red)}
.meta.amber{color:var(--amber)}
.acts{display:flex;gap:2px;opacity:0;transition:opacity .12s}
.row:hover .acts,.row:focus-within .acts{opacity:1}
.fail{display:inline-flex;align-items:center;gap:8px;padding:5px 6px 5px 10px;border:1px dashed #E0B04A;border-radius:10px;background:#FFFBF1;color:var(--note-ink);font-size:13px}
.file{display:flex;align-items:center;gap:10px;padding:8px 12px;border:1px solid #D6E4F7;border-radius:12px;background:#F7FAFF;font-size:13px}
.row.in .file{border-color:var(--line);background:var(--pane)}
.file b{font-weight:600}
.media{width:min(280px,100%);border-radius:12px;overflow:hidden;border:1px solid var(--line);background:#F1F3F5}
.media .box{aspect-ratio:4/3;width:100%}
.media .cap{padding:6px 10px;font-size:12px;color:var(--muted);background:var(--panel);display:flex;align-items:center;gap:6px}
.note{margin:10px 0;padding:10px 12px;border:1px solid var(--note-line);border-radius:12px;background:var(--note-bg);white-space:pre-wrap;overflow-wrap:anywhere}
.note .meta{display:flex;align-items:center;gap:6px;color:var(--note-ink);font-weight:600;margin-bottom:4px}
.mention{color:var(--brand-ink);font-weight:600;background:var(--brand-50);border-radius:4px;padding:0 2px}
.dots{display:inline-flex;gap:4px;align-items:center;height:20px}
.dots i{width:6px;height:6px;border-radius:999px;background:#8A9099;animation:blink 1.2s infinite both}
.dots i:nth-child(2){animation-delay:.2s}.dots i:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,80%,100%{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}
.skel-msg{display:flex;gap:8px;align-items:flex-end;margin:10px 0}
.skel-msg.out{justify-content:flex-end}
.skel-msg .b{height:36px;border-radius:14px}

.banner{margin:0 16px 8px;display:flex;align-items:center;gap:10px;padding:8px 12px;border-radius:10px;font-size:13px}
.banner.info{background:#EAF7F4;color:#0C4A40}
.banner.warn{background:#FFF4E0;color:var(--amber)}
.banner .grow{flex:1}

.composer-wrap{padding:0 16px 16px;position:relative;flex:none}
.composer{border:1px solid var(--line-2);border-radius:var(--radius-lg);background:var(--panel)}
.composer:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px rgba(0,106,217,.12)}
.composer.note{background:var(--note-bg);border-color:var(--note-line)}
.composer.note:focus-within{box-shadow:0 0 0 3px rgba(201,154,30,.18);border-color:#C99A1E}
.tabs{display:flex;align-items:center;gap:4px;padding:6px 8px 0}
.tab{height:32px;padding:0 10px;border-bottom:2px solid transparent;font-size:13px;font-weight:600;color:var(--muted);white-space:nowrap;flex:none}
.tab.on{color:var(--ink);border-bottom-color:var(--brand)}
.composer.note .tab.on{color:var(--note-ink);border-bottom-color:#C99A1E}
.hint{margin-left:auto;min-width:0;display:inline-flex;align-items:center;gap:4px;font-size:12px;color:#4A5160;padding-right:6px}
.hint .txt{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sugs{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:8px 12px 0}
.sugs .lead{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:600;color:var(--brand-ink)}
.sug{max-width:100%;height:28px;padding:0 10px;border:1px solid #CFE0F7;border-radius:999px;background:#F2F7FF;color:#0B2E59;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sug:hover{background:#E3EEFF}
.composer textarea{display:block;width:100%;min-height:44px;max-height:160px;resize:none;border:0;outline:0;padding:8px 12px 0;background:transparent;font-size:14px;line-height:20px}
.tools{display:flex;align-items:center;gap:2px;padding:4px 8px 8px;flex-wrap:wrap}
.tool{height:32px;min-width:32px;display:inline-flex;align-items:center;justify-content:center;gap:4px;padding:0 6px;border-radius:var(--radius);color:#4A5160;font-size:12px;font-weight:600}
.tool:hover{background:var(--hover)}
.kbdhint{margin-left:auto;font-size:12px;color:var(--muted);white-space:nowrap}
.sendgrp{display:inline-flex;border-radius:var(--radius);overflow:hidden;margin-left:6px}
.sendgrp button{height:34px;display:inline-flex;align-items:center;gap:6px;padding:0 14px;background:var(--brand);color:#fff;font-size:13px;font-weight:600}
.sendgrp button:hover{background:var(--brand-hover)}
.sendgrp button+button{width:30px;padding:0;justify-content:center;border-left:1px solid rgba(255,255,255,.35)}
.composer.note .sendgrp button{background:#8A5A00}
.macros{position:absolute;left:16px;right:16px;bottom:calc(100% - 10px);padding:6px;border:1px solid var(--line);border-radius:10px;background:var(--panel);box-shadow:0 12px 32px rgba(15,23,42,.14);z-index:15}
.macros h3{margin:4px 8px 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.macro{width:100%;display:flex;flex-direction:column;align-items:flex-start;gap:2px;padding:8px 10px;border-radius:8px;text-align:left}
.macro:hover,.macro.on{background:#F2F5F9}
.macro b{font-size:13px}.macro span{font-size:12px;color:var(--muted)}

/* ── context panel ── */
.ctx{width:304px;flex:none;overflow-y:auto;background:var(--pane);border-left:1px solid var(--line)}
.ctx-tabs{display:flex;align-items:center;gap:2px;padding:8px 8px 0;border-bottom:1px solid var(--line);background:var(--panel);position:sticky;top:0;z-index:1}
.ctx-tab{height:36px;padding:0 10px;border-bottom:2px solid transparent;font-size:13px;font-weight:600;color:var(--muted);white-space:nowrap;flex:none}
.ctx-tab.on{color:var(--ink);border-bottom-color:var(--brand)}
.ctx-body{padding:16px;display:flex;flex-direction:column;gap:18px}
.sec-title{margin:0 0 8px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);display:flex;align-items:center;gap:6px}
.card{border:1px solid var(--line);border-radius:10px;background:var(--panel);padding:10px 12px}
.idrow{display:flex;align-items:center;gap:8px}
.mono{font-variant-numeric:tabular-nums;font-size:12px;color:#4A5160;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.kv{display:flex;align-items:center;gap:8px;font-size:13px;color:#4A5160;min-height:30px}
.kv span{flex:1}
.ghost{width:100%;height:34px;display:flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--line-2);border-radius:var(--radius);background:var(--panel);font-size:13px;font-weight:600}
.ghost:hover{background:#F4F6F9}
.ghost.note{border-style:dashed;border-color:#D9C27A;background:#FFFCF2;color:var(--note-ink);justify-content:flex-start;padding:0 10px}
.tagbox{display:flex;flex-wrap:wrap;gap:6px}
.addtag{height:24px;display:inline-flex;align-items:center;gap:4px;padding:0 8px;border:1px dashed #B9C2CF;border-radius:6px;background:var(--panel);font-size:12px;font-weight:600;color:var(--ink-2)}
.trow{display:flex;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:var(--panel)}
.trow b{display:block;font-size:13px}.trow span{font-size:12px;color:#4A5160}
.ticket{display:flex;flex-direction:column;gap:4px;font-size:13px}
.ticket .r{display:flex;justify-content:space-between;gap:8px;color:#4A5160}
.ticket .r b{color:var(--ink);font-weight:600}

/* ── other pages ── */
.page{flex:1;min-width:0;overflow-y:auto;background:var(--panel);padding:20px 28px 40px}
.crumbs{font-size:12px;color:var(--muted);display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.page h1{margin:6px 0 4px;font-size:22px;line-height:30px}
.page .desc{margin:0 0 16px;color:#4A5160;font-size:14px;max-width:760px}
.ptools{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px;align-items:center}
.ptools .lsearch{margin:0;width:260px}
.tbl-wrap{border:1px solid var(--line);border-radius:12px;overflow-x:auto}
table.tbl{width:100%;border-collapse:collapse;font-size:13px;min-width:640px}
.tbl th{text-align:left;font-size:12px;font-weight:600;color:var(--muted);padding:10px 14px;background:var(--pane);border-bottom:1px solid var(--line);white-space:nowrap}
.tbl td{padding:12px 14px;border-bottom:1px solid #EEF0F3;white-space:nowrap}
.tbl tr:last-child td{border-bottom:0}
.tbl .skel{height:12px}

/* ── overlays ── */
.pop{position:fixed;z-index:50;min-width:220px;max-height:min(420px,70vh);overflow-y:auto;padding:6px;border:1px solid var(--line);border-radius:10px;background:var(--panel);box-shadow:0 12px 32px rgba(15,23,42,.14),0 2px 6px rgba(15,23,42,.08)}
.pop button{width:100%;display:flex;align-items:center;gap:8px;height:34px;padding:0 10px;border-radius:6px;font-size:13px;text-align:left}
.pop button:hover,.pop button:focus-visible{background:#F2F5F9;outline:none}
.pop .sep{height:1px;background:var(--line);margin:4px 0}
.pop small{margin-left:auto;color:var(--muted);font-size:12px}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);display:flex;align-items:center;gap:14px;padding:10px 12px 10px 16px;border-radius:10px;background:#1F2430;color:#fff;font-size:13px;box-shadow:0 12px 32px rgba(15,23,42,.25);z-index:60;max-width:calc(100vw - 32px)}
.toast button{color:#9CC7FF;font-weight:600}
.scrim{position:fixed;inset:0;background:rgba(15,23,42,.32);z-index:70;display:flex;align-items:flex-start;justify-content:center;padding:12vh 16px 16px}
.palette{width:min(640px,100%);max-height:70vh;display:flex;flex-direction:column;border-radius:14px;background:var(--panel);box-shadow:0 24px 64px rgba(15,23,42,.3);overflow:hidden}
.palette .pin-input{display:flex;align-items:center;gap:10px;padding:0 16px;height:52px;border-bottom:1px solid var(--line);color:var(--muted)}
.palette input{flex:1;border:0;outline:0;font-size:16px;color:var(--ink);background:transparent}
.palette .res{overflow-y:auto;padding:6px}
.palette h4{margin:8px 10px 4px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);display:flex;align-items:center;gap:6px}
.palette .it{width:100%;display:flex;align-items:center;gap:10px;height:40px;padding:0 10px;border-radius:8px;text-align:left;font-size:14px}
.palette .it small{margin-left:auto;color:var(--muted);font-size:12px}
.palette .it.on{background:var(--brand-50)}
.palette .foot{display:flex;gap:16px;padding:8px 16px;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}
.demo{position:fixed;top:64px;right:12px;width:340px;max-height:calc(100vh - 80px);overflow-y:auto;z-index:65;border-radius:14px;background:#1F2430;color:#E6E9EF;box-shadow:0 24px 64px rgba(15,23,42,.35);padding:14px}
.demo h3{margin:0 0 2px;font-size:14px;color:#fff;display:flex;align-items:center;gap:8px}
.demo p{margin:0 0 10px;font-size:12px;color:#AEB6C2}
.demo h4{margin:12px 0 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#8E98A8}
.demo .segs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}
.demo .segs button,.demo .act{height:34px;border-radius:8px;background:#2B3140;color:#E6E9EF;font-size:12px;font-weight:600;text-align:left;padding:0 10px;display:flex;align-items:center;gap:8px}
.demo .segs button.on{background:#0B4F9C;color:#fff}
.demo .acts2{display:flex;flex-direction:column;gap:6px}
.demo .act:hover,.demo .segs button:hover{background:#353C4D}
.demo .tog{display:flex;align-items:center;gap:10px;font-size:13px;padding:6px 0;cursor:pointer}
.demo .sw{width:34px;height:20px;border-radius:999px;background:#3A4152;position:relative;flex:none}
.demo .sw::after{content:"";position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:999px;background:#fff;transition:left .15s}
.demo .tog.on .sw{background:#2F80ED}.demo .tog.on .sw::after{left:16px}
.demo .close{margin-left:auto;color:#AEB6C2}

/* ── responsive ── */
@media (max-width:1279px){
  .ctx{position:absolute;right:0;top:0;bottom:0;z-index:20;box-shadow:-12px 0 32px rgba(15,23,42,.12)}
}
@media (max-width:1023px){
  .nav{position:absolute;left:64px;top:0;bottom:0;z-index:25;box-shadow:12px 0 32px rgba(15,23,42,.12)}
  .list{width:300px}
  .viewing{display:none}
  .demo-btn .txt{display:none}
}
@media (max-width:767px){
  .only-mobile{display:inline-flex!important}
  .hide-mobile{display:none!important}
  .top{gap:6px;padding:0 6px 0 12px}
  .tenant,.gsearch,.me-name{display:none}
  .conn .txt{display:none}
  .body{flex-direction:column}
  .rail{order:2;width:auto;height:66px;flex-direction:row;border-right:0;border-top:1px solid var(--line)}
  .rail-scroll{flex-direction:row;justify-content:space-around;padding:4px 4px 10px;overflow:visible;background:none}
  .rail-foot{display:none}
  .rail-btn{flex:1 1 0;width:auto;min-width:0;min-height:52px;font-size:11px;white-space:nowrap}
  .rail-btn.desk-only{display:none}
  .nav{display:none}
  .list{width:auto;flex:1;border-right:0}
  .app[data-mobile="thread"] .list{display:none}
  .app[data-mobile="list"] .thread{display:none}
  .app[data-mobile="thread"] .rail{display:none}
  .ctx{position:fixed;inset:0;width:auto;z-index:40}
  .th-head{padding:6px 6px 6px 2px;gap:4px}
  .summary{padding:10px 12px}
  .msgs{padding:8px 12px 12px}
  .composer-wrap{padding:0 8px 8px}
  .kbdhint{display:none}
  .stack{max-width:85%}
  .page{padding:16px}
  .demo{left:8px;right:8px;width:auto;top:60px}
}

/* ── loading and live-update details ── */
/* global progress bar: shown only when a request outlives 150 ms, so fast responses never flash */
.progress{position:fixed;left:0;right:0;top:56px;height:2px;z-index:90;overflow:hidden;opacity:0;transition:opacity .2s;pointer-events:none}
.progress.on{opacity:1}
.progress::before{content:"";position:absolute;top:0;bottom:0;left:0;width:35%;background:var(--brand);animation:prog 1.1s ease-in-out infinite}
@keyframes prog{0%{transform:translateX(-100%)}100%{transform:translateX(300%)}}
/* the thread keeps its own scroll anchor when older messages are prepended */
.msgs{overflow-anchor:none}
.loading-older{display:flex;align-items:center;justify-content:center;gap:8px;padding:10px 0;color:var(--muted);font-size:12px}
.loading-older.err{color:var(--red)}
.begin b{color:var(--ink);font-size:13px}
.caret{display:inline-block;width:2px;height:14px;margin-left:2px;background:var(--brand);vertical-align:-2px;animation:caret 1s steps(1) infinite}
@keyframes caret{50%{opacity:0}}
.skel-row.still .skel{animation:none;opacity:.55}
.conv-prev .typing{color:var(--brand);font-style:italic}
.conv.closing{opacity:.4}
.pill.green{background:var(--green-bg);color:var(--green)}
.lsearch .spin,.nav-search .spin{color:var(--brand)}
.lsearch button{display:inline-flex;color:var(--muted);border-radius:4px}
.nav-row.more{color:var(--muted);font-weight:600}
.nav-row .dotc{width:10px;height:10px;border-radius:3px;flex:none;margin:0 4px}
.rail-sep{width:32px;height:1px;background:var(--line);margin:6px 0;flex:none}
.rail-cap{font-size:9px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:2px 0 2px;flex:none}
.img-fail{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;color:var(--muted);font-size:12px;background:var(--pane)}
.media svg.art{display:block;width:100%;height:100%}
.row .meta .linkbtn{height:22px;padding:0 6px}
.composer textarea:disabled{cursor:progress}
.th-skel{display:flex;align-items:center;gap:10px;flex:1}
.demo .act{height:auto;min-height:40px;padding:7px 10px;align-items:flex-start}
.demo .act .ic{margin-top:2px}
.demo .act span{display:flex;flex-direction:column;gap:1px}
.demo .act small{font-size:11px;font-weight:500;color:#9AA4B2}
.demo .tog{width:100%;text-align:left;color:inherit}
.demo .kb{margin-top:12px;font-size:11px;color:#9AA4B2}

/* home dashboard: every tile loads on its own, so a slow source never blanks the page */
.dash{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:16px 0}
.kpi{border:1px solid var(--line);border-radius:12px;padding:14px 16px;background:var(--panel);min-height:112px;display:flex;flex-direction:column;gap:6px}
.kpi .k{font-size:12px;font-weight:600;color:var(--muted);display:flex;align-items:center;gap:6px}
.kpi .v{font-size:28px;line-height:34px;font-weight:600;color:var(--ink)}
.kpi .d{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:4px}
.kpi .d.good{color:var(--green)}.kpi .d.bad{color:var(--red)}
.kpi.err{border-color:#F3B8AE;background:#FFFBFA}
.dash2{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:12px}
.pcard{border:1px solid var(--line);border-radius:12px;background:var(--panel);padding:14px 16px;min-height:240px;display:flex;flex-direction:column}
.pcard h3{margin:0 0 8px;font-size:14px;line-height:20px;display:flex;align-items:center;gap:8px}
.pcard h3 .linkbtn{margin-left:auto}
.mini{display:flex;align-items:center;gap:10px;padding:8px;border-radius:8px;width:100%;text-align:left;min-height:52px}
.mini:hover{background:#F2F5F9}
.mini .t{flex:1;min-width:0;display:flex;flex-direction:column}
.mini .t b{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mini .t span{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.feed{display:flex;gap:10px;padding:8px 0;font-size:13px;color:var(--ink-2);border-bottom:1px solid #EEF0F3}
.feed:last-child{border-bottom:0}
.feed .ic{color:var(--muted);margin-top:2px}
.feed small{display:block;color:var(--muted);font-size:12px}
.sample-note{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}
@media (max-width:1180px){.dash{grid-template-columns:repeat(2,minmax(0,1fr))}.dash2{grid-template-columns:1fr}}

/* settings on phones: the menu is the screen until a page is picked */
@media (max-width:767px){
  .rail-sep,.rail-cap{display:none}
  .app[data-module="settings"][data-mobile="list"] .nav{display:flex;width:auto;flex:1;position:static;box-shadow:none;border-right:0}
  .app[data-module="settings"][data-mobile="list"] .page{display:none}
  .app[data-module="settings"][data-mobile="thread"] .rail{display:none}
  .dash{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
  .kpi{min-height:100px;padding:12px}
  .kpi .v{font-size:22px;line-height:28px}
}

/* settings rows carry a pin button beside the row button (buttons cannot nest) */
.nav-item{position:relative}
.nav-item .nav-row{padding-right:36px}
.nav-item .pin{position:absolute;right:5px;top:5px}
.nav-item:hover .pin{opacity:1}
.nav-sec button:disabled{opacity:1;cursor:default}
.conn.plain{padding-right:10px}
input[type=search]::-webkit-search-cancel-button{display:none}
.lsearch #lsearch-state button{display:inline-flex;padding:2px}
@media (min-width:768px) and (max-width:1023px){.app[data-module="settings"] .nav{position:static;box-shadow:none}}
.newpill,.msgs-pill{white-space:nowrap}
/* the "older messages" row keeps one height in every state, so swapping it never moves the reader */
.loading-older{min-height:46px}